Cookie Policy

Version 3.0
Last updated: 25 September 2026

1. About this Cookie Policy

This Cookie Policy explains how Digital Synergy Limited uses cookies and similar technologies on:

digital-synergy.eu

It explains:

• which technologies may be used;
• why they are used;
• which technologies require consent;
• the principal retention periods;
• how you can accept or reject optional technologies; and
• how you can later change or withdraw your choice.

For information about our wider processing of personal data, please read our Privacy Policy.

2. What Are Cookies and Similar Technologies?

Cookies are small pieces of information that may be stored on a browser or device when a Website is accessed.

Similar technologies may perform comparable functions by storing information on or accessing information from a user’s device.

Cookies and similar technologies may be used for purposes including:

• providing requested Website functionality;
• maintaining security;
• remembering user choices;
• protecting online forms; and
• measuring Website usage.

3. Applicable Rules

Our use of cookies and similar technologies is governed principally by:

• the Irish European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011, as amended; and
• the General Data Protection Regulation where information processed through cookies or similar technologies constitutes personal data.

As a general rule, storing information on or accessing information from a user’s terminal equipment requires prior consent.

Consent is not required where an applicable statutory exemption applies, including where the relevant technology is strictly necessary to provide functionality or an information society service expressly requested by the user.

4. Our Cookie Consent Approach

We use a consent management mechanism to manage optional Website technologies.

When applicable, visitors can:

• accept optional analytics;
• reject optional analytics;
• review available settings;
• change a previous decision; and
• withdraw consent.

Non-essential analytics technologies are disabled by default and are not intentionally activated before the required consent has been provided.

Rejecting analytics does not prevent access to the Website or its core functionality.

A persistent “Change cookie settings” control is made available so that visitors can revisit their choice.

5. Strictly Necessary and User-Requested Technologies

The following technologies may be used without optional analytics consent where they are necessary for Website operation, Website security, privacy preference management or functionality expressly requested by the user.

cookie_consent

Provider / domain: Digital Synergy Limited / digital-synergy.eu

Purpose:
Remembers the visitor’s cookie preference so that the Website can apply and respect that decision.

Duration:
Up to 6 months.

Category:
Strictly necessary privacy preference functionality.

theme_mode

Provider / domain: Digital Synergy Limited / digital-synergy.eu

Purpose:
Remembers a light or dark appearance preference expressly selected by the visitor.

Duration:
Up to 6 months.

Category:
User-requested preference functionality.

This preference is not used for:

• advertising;
• behavioural profiling;
• cross-site tracking; or
• audience measurement.

wordpress_test_cookie

Provider / domain: Digital Synergy Limited / digital-synergy.eu

Purpose:
Used by WordPress where relevant to determine whether a browser supports cookies.

Duration:
Browser session.

Category:
Technical / strictly necessary functionality where deployed.

wp-settings-time-[user_id]

Provider / domain: Digital Synergy Limited / digital-synergy.eu

Purpose:
WordPress administration preference associated with authenticated Website administration users.

Duration:
Up to 1 year.

Category:
Strictly necessary authenticated administration functionality.

This cookie is not intended for ordinary non-authenticated Website visitors.

6. Cloudflare Turnstile

We use Cloudflare Turnstile, provided by Cloudflare, Inc., on Website pages containing online forms.

Turnstile is a security and anti-abuse technology used to:

• distinguish legitimate users from automated traffic;
• protect forms against bots;
• prevent spam;
• reduce automated abuse;
• identify malicious requests; and
• maintain the security and availability of Website forms.

Turnstile may evaluate limited technical security signals including:

• IP address;
• TLS-related technical signals;
• User-Agent information;
• browser characteristics;
• device characteristics;
• Turnstile sitekey;
• associated hostname or origin; and
• other security signals necessary for bot detection.

Digital Synergy Limited does not use Turnstile for:

• advertising;
• behavioural profiling;
• marketing attribution; or
• Website audience analytics.

Turnstile is deployed only where security protection of the relevant form is required.

If our implementation materially changes so that additional non-essential device storage, access or tracking is introduced, we will reassess the legal classification of the technology and obtain consent where required.

7. Analytics – Consent Required

We use Google Analytics 4 (“GA4”) only after a visitor has provided analytics consent.

Analytics is disabled by default.

Our Google Analytics Measurement ID is:

G-5MB58K74J8

Google Analytics is used to:

• understand how visitors use the Website;
• measure Website traffic;
• identify frequently visited content;
• assess Website performance;
• improve Website navigation; and
• improve Website content and usability.

We do not intentionally use Google Analytics advertising features for this Website.

8. Analytics Cookies

Where analytics consent has been provided, the following cookies may be used.

_ga

Provider: Google Analytics

Purpose:
Uses a pseudonymous identifier to distinguish Website visitors for statistical measurement.

Duration:
Up to 14 months.

Consent required:
Yes.

ga* / GA4 property-specific cookie

Provider: Google Analytics

Purpose:
Maintains information required for operation of the configured Google Analytics 4 property, including session and measurement state.

Duration:
Up to 14 months.

Consent required:
Yes.

_gid

Provider: Google Analytics

Purpose:
May be used as a short-lived pseudonymous analytics identifier where deployed by the relevant analytics configuration.

Duration:
Up to 24 hours.

Consent required:
Yes.

If our Google Analytics configuration changes materially, this Cookie Policy and the consent mechanism will be updated accordingly.

9. GDPR Legal Basis for Analytics

Where Google Analytics processing involves personal data, our GDPR legal basis is:

Article 6(1)(a) GDPR – consent.

You may withdraw consent at any time by selecting:

Change cookie settings

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

10. Consent Records

We may retain evidence of Website cookie choices independently of the cookie stored in the visitor’s browser.

The relevant record may include:

• consent or rejection status;
• selected category;
• date and time;
• applicable Cookie Policy version;
• applicable consent mechanism version;
• pseudonymous preference identifier; and
• later changes or withdrawal.

Consent and preference records may be retained for up to 24 months, unless a shorter period applies or longer retention is reasonably necessary in connection with a legal or regulatory matter.

The cookie_consent browser cookie itself may remain for up to 6 months.

11. Recipients

Depending on the technology involved and the visitor’s choice, relevant information may be processed by:

Digital Synergy Limited

As Website operator and controller for the processing described in this Policy.

Cloudflare, Inc.

For security and abuse-prevention processing associated with Cloudflare Turnstile.

Google Ireland Limited and relevant Google group entities

Where the visitor has consented to Google Analytics.

Further information about recipients and their roles is provided in our Privacy Policy.

12. International Transfers

Certain technology providers may process personal data outside the European Economic Area.

Where Chapter V GDPR applies, an appropriate transfer mechanism will be used.

Depending on the circumstances, this may include:

• an applicable European Commission adequacy decision;
• the EU-U.S. Data Privacy Framework where the relevant U.S. recipient holds a valid certification covering the relevant transfer;
• European Commission Standard Contractual Clauses; and
• supplementary safeguards where necessary.

Further information is provided in our Privacy Policy.

13. Retention Summary

Our principal Website cookie and analytics retention periods are:

cookie_consent
Up to 6 months.

theme_mode
Up to 6 months.

wordpress_test_cookie
Browser session.

wp-settings-time-[user_id]
Up to 1 year for authenticated administration users.

_ga
Up to 14 months.

GA4 property-specific ga cookie*
Up to 14 months.

_gid, where deployed
Up to 24 hours.

Google Analytics event data
Up to 14 months.

Consent and preference records
Up to 24 months.

Technical and security logs controlled by Digital Synergy Limited are subject to the periods stated in our Privacy Policy.

14. Changing or Withdrawing Consent

You may change or withdraw your analytics consent at any time using:

Change cookie settings

Where technically applicable, withdrawing consent will prevent further activation of optional analytics technologies.

You may also delete cookies using your browser settings.

Deleting browser cookies does not necessarily update any separate consent record maintained by the Website. Where you wish to change your consent choice, we therefore recommend using the Website’s Change cookie settings function.

15. Browser Controls

Most browsers allow users to:

• view stored cookies;
• delete cookies;
• block cookies;
• limit cookies from specific websites; or
• configure other privacy settings.

Blocking strictly necessary cookies may affect certain Website functionality.

Browser controls operate independently from the Website consent mechanism.

16. External Fonts and Similar Resources

Website fonts are self-hosted.

Normal Website font rendering is not intended to create requests to external Google Fonts services.

If this implementation changes materially, we will review the privacy and ePrivacy implications and update this Policy where required.

17. Changes to this Cookie Policy

We may amend this Policy where:

• a cookie is introduced or removed;
• a provider changes;
• a technology changes;
• the purpose of a technology changes;
• retention periods change;
• our consent mechanism changes; or
• applicable legal or regulatory requirements change.

The current version number and date will be displayed at the top of this Policy.

Where a material change affects an existing consent choice, we will obtain a new choice where required.

18. Contact

Digital Synergy Limited
Second Floor, 74 South Mall
Cork, T12 F3FD
Co. Cork
Republic of Ireland

Company / CRO No.: 561118
Irish Tax Registration No.: 3384851DH

Cookie-related enquiries:
privacy@digital-synergy.eu

General legal and privacy enquiries:
legal@digital-synergy.eu

Data Protection Contact:
dpo@digital-synergy.eu

Telephone:
+353 21 203 1280