Terms of Use

Last updated: 25 September 2026

1. Website Operator

This Website is operated by:

Digital Synergy Limited
Second Floor, 74 South Mall
Cork, T12 F3FD
Co. Cork
Republic of Ireland

Company / CRO No.: 561118
Irish Tax Registration No.: 3384851DH

Email: legal@digital-synergy.eu
Telephone: +353 21 203 1280

These Terms of Use set out the conditions applicable to access to and use of digital-synergy.eu.

2. Nature and Purpose of the Website

This Website is intended primarily for business, organisational and professional users.

It provides information relating to Digital Synergy Limited and services including:

• cybersecurity;
• managed cybersecurity;
• security monitoring;
• penetration testing;
• exposure management;
• AI security;
• cyber resilience;
• governance, risk and compliance;
• managed IT;
• cloud and infrastructure services; and
• related professional services.

The Website is provided for general information, business development and enquiry purposes.

3. No Professional Engagement Created by Website Use

Use of this Website does not itself create:

• a customer relationship;
• a consultancy engagement;
• a managed service agreement;
• a security testing authorisation;
• a legal relationship for professional services; or
• any obligation on Digital Synergy Limited to provide services.

Submitting an enquiry, contact form or proposal request does not create a binding services contract.

Receiving:

• an automated acknowledgement;
• general information;
• preliminary pricing;
• a preliminary scope;
• a proposal; or
• pre-contractual correspondence

does not itself create a binding professional engagement unless expressly agreed in writing.

Professional services are subject to separate contractual documentation, which may include:

• a Master Services Agreement;
• Service Agreement;
• Statement of Work;
• Service Level Agreement;
• Data Processing Agreement;
• Rules of Engagement;
• proposal;
• order form; or
• other applicable written agreement.

Where these Website Terms conflict with a signed customer agreement in relation to contracted services, the signed customer agreement governs those services.

4. No Legal or Regulatory Advice

Information published on the Website is general in nature.

Unless expressly agreed as part of a contracted professional service, Website content does not constitute:

• legal advice;
• regulatory advice;
• tax advice;
• financial advice;
• insurance advice;
• formal certification;
• regulator approval; or
• a formal legal opinion.

Organisations should obtain appropriate professional advice in relation to their specific legal and regulatory obligations where required.

5. Cybersecurity Information

Cybersecurity risks, vulnerabilities, threat techniques and security technologies change over time.

Information contained on the Website should therefore be considered in its relevant technical and temporal context.

Digital Synergy Limited does not represent that:

• any Website security recommendation will eliminate all cyber risk;
• any particular technology will prevent every attack;
• any system is entirely free from vulnerabilities;
• a security assessment can guarantee that an environment is secure; or
• implementation of one or more controls automatically establishes regulatory compliance.

Cybersecurity services are provided according to the agreed scope, assumptions, limitations and contractual arrangements applicable to the relevant engagement.

6. AI Security Information

Information about artificial intelligence security, governance and risk is provided for general informational and business purposes.

AI technologies, security risks and regulatory requirements are evolving.

References to AI security, AI governance or regulatory frameworks do not constitute a representation that the implementation of any specific service or control will independently establish compliance with applicable AI, cybersecurity, data protection or other law.

7. NIS2 and Regulatory References

Digital Synergy Limited provides services designed to support organisations in strengthening cybersecurity and preparing for applicable regulatory and security requirements, including NIS2 readiness where relevant.

References on this Website to:

• NIS2;
• GDPR;
• ISO standards;
• security frameworks;
• compliance;
• governance; or
• regulatory requirements

describe areas that may be addressed by our services.

Unless expressly stated and supported by the relevant certification, decision or formal status, such references do not constitute:

• regulatory certification;
• regulator approval;
• a representation that Digital Synergy Limited has been formally certified as NIS2-compliant; or
• a guarantee that a customer will achieve legal compliance by purchasing a particular service.

An organisation’s regulatory obligations depend on its own activities, size, sector, jurisdiction, systems and other relevant circumstances.

8. Authorised Security Testing

Nothing on this Website constitutes permission or authorisation to perform:

• penetration testing;
• vulnerability scanning;
• exploitation;
• password attacks;
• credential testing;
• automated security scanning;
• denial-of-service testing;
• social engineering;
• security control bypass; or
• any other intrusive security testing

against this Website, our systems or associated infrastructure.

Security research or testing against Digital Synergy Limited systems may be carried out only where appropriate prior written authorisation has been provided or another clear lawful authorisation applies.

Professional security testing conducted by Digital Synergy Limited for customers is subject to an agreed written scope and appropriate authorisation.

9. Acceptable Use

You must not knowingly use this Website to:

• engage in unlawful activity;
• gain unauthorised access to systems or data;
• distribute malware;
• introduce malicious code;
• disrupt Website availability;
• circumvent security controls;
• perform unauthorised automated scanning;
• submit abusive automated traffic;
• send spam;
• harvest personal data unlawfully;
• impersonate another person or organisation; or
• interfere with another person’s rights.

We may implement reasonable technical and security measures to protect the Website and its users.

10. Intellectual Property

Unless otherwise stated, Website content owned by Digital Synergy Limited, including original:

• text;
• graphics;
• designs;
• layouts;
• reports;
• research;
• branding;
• photographs;
• diagrams; and
• other original content

is protected by applicable intellectual property law.

You may view and use Website content for legitimate internal business-information purposes.

Except where permitted by applicable law or authorised in writing, Website content may not be:

• republished;
• reproduced;
• redistributed;
• commercially exploited;
• materially modified; or
• presented as the work of another person.

Third-party trademarks, logos and other intellectual property remain the property of their respective owners.

11. Website Availability

We take reasonable steps to maintain Website availability and security.

However, uninterrupted or error-free availability is not guaranteed.

The Website may be temporarily unavailable because of:

• scheduled maintenance;
• emergency maintenance;
• security measures;
• service-provider outages;
• software faults;
• network failures;
• cyber incidents; or
• circumstances outside our reasonable control.

12. Accuracy of Website Content

We take reasonable steps to maintain accurate Website information.

However:

• technical information may become outdated;
• regulatory frameworks may change;
• services may change;
• third-party products may change; and
• errors or omissions may occur.

We may amend, remove or update Website content without prior notice.

13. Third-Party Links

This Website may contain links to independent third-party websites and resources.

A link does not necessarily constitute an endorsement.

Digital Synergy Limited does not control third-party websites and is not responsible for their:

• content;
• availability;
• security;
• privacy practices; or
• contractual terms.

Users should assess third-party services independently before providing personal or confidential information.

14. Privacy and Cookies

Personal data processed in connection with this Website are handled as described in our Privacy Policy.

Cookies and similar technologies are described in our Cookie Policy.

Visitors may change applicable cookie preferences through the Website’s Change cookie settings function.

15. Liability

To the fullest extent permitted by applicable law, Digital Synergy Limited will not be liable solely because a person relies on general informational Website material without entering into an applicable professional engagement.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude liability that cannot lawfully be excluded, including liability arising from:

• fraud;
• fraudulent misrepresentation;
• wilful misconduct; or
• death or personal injury caused by negligence where applicable.

Liability relating to contracted professional services is governed by the relevant customer agreement.

16. Changes to These Terms

We may update these Terms to reflect:

• Website changes;
• service changes;
• business changes;
• security requirements;
• legal developments; or
• regulatory developments.

The current version and date will be displayed on this page.

Changes to these Website Terms do not retrospectively amend a separately signed customer agreement unless that agreement expressly provides otherwise.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Ireland and applicable European Union law.

Subject to mandatory rights or jurisdictional rules that cannot lawfully be excluded, disputes relating solely to these Website Terms are subject to the jurisdiction of the courts of Ireland.

18. Contact

Legal enquiries may be submitted to:

legal@digital-synergy.eu

Digital Synergy Limited
Second Floor, 74 South Mall
Cork, T12 F3FD
Co. Cork
Republic of Ireland

Telephone: +353 21 203 1280